Incident Management

Report, investigate and close incidents with a full evidence trail.

Log safety, quality and security incidents in seconds, classify them by type and severity, drive the corrective action to completion, and capture what the organisation learned.

No credit card · 14-day trial

Incident Management

INC-2026-0017

Forklift near-miss, Bay 3

Under Investigation
Type
Safety
Severity
Major
Site
Plant B
Reported
04 Jun 2026
  1. Reported
  2. Investigating
  3. Actions open
  4. Closed
01Capabilities

What Incident Management gives your team

01

Incident register

Every incident gets a reference number, a type, a severity, a location and a reporter, so the register is searchable from day one.

02

Configurable types & severities

Define the incident categories and severity levels your industry uses. Change them at organisation or site level without touching existing records.

03

Corrective actions built in

Raise corrective and preventive actions straight from the incident. A corrective action must be completed before the incident can close.

04

Investigation notes & evidence

Record what happened, attach photos and documents, and keep the investigation history on the incident record.

05

Notifications & escalation

Owners, managers and stakeholders are told when an incident is raised, actioned and closed, by email and in the app.

06

Dashboards & reports

Track incidents by type, severity and department, and export a branded PDF incident report for management or regulators.

02How it works

Incident Management from start to close

  1. 1

    Report

    Log the incident with type, severity and location.

  2. 2

    Investigate

    Record findings and attach supporting evidence.

  3. 3

    Act

    Assign corrective and preventive actions with due dates.

  4. 4

    Close

    Verify the corrective action and close the incident.

  5. 5

    Learn

    Turn the outcome into a lesson learned.

04FAQ

Questions about Incident Management

What kinds of incidents can I track?

Any kind. Incident types and severities are configurable, so safety events, quality deviations, security incidents and customer complaints can all live in the same register with their own classification.

Can an incident be closed without a corrective action?

No. A completed corrective action is required before an incident can be closed. Preventive actions are optional and can be added alongside it.

How do incidents connect to the rest of the platform?

Corrective and preventive actions appear in the shared Action Management hub, incidents can be discussed in Compliance Review Meetings, and any incident can be turned into a Lessons Learned record.

Ready to run your compliance program on one surface?

Set up your organization in under 5 minutes. No credit card required.

No credit card · 14-day trial · SOC 2 Type II